Of course we accept returns!
Returns must be initiated within 14 days from the date of delivery and received back to us within 30 days. If your return is received after 30 days, it will be returned to sender unless you receive authorization from us. With this being said, WE ARE FLEXIBLE. Please don’t hesitate to contact us at orders@sinnersalley.com
NOTE: Buyer is responsible for all shipping costs associated with returns/exchanges. Items returned will be refunded for total sale amount minus shipping.
ALL RETURNS MUST:
NOT HAVE BEEN WORN, ALTERED, WASHED OR DAMAGED
Have ALL TAGS ATTACHED
We cannot accept returns that smell like cigarette smoke, have hair on them, or show any wear or tear.
ALL returns MUST be in the original packaging
Include a note with your Name, Order Number, and Instructions for your return/exchange (otherwise we won't know who sent us the return) If your return is not received by the appropriate date then it will not be accepted. We recommend you use a shipping service with tracking and/or insurance, as this will provide you with evidence of the return in the event that your package is lost in transit. Sinners Alley is not responsible for lost or missing returns, you will need to contact your carrier to file a claim.
RETURNS OR EXCHANGES SHOULD BE SENT TO:
Sinners Alley
ATTN: Returns
540 Nepperhan Ave.
Suite 540
Yonkers, NY 10701
*Please include the original shipping label or note with your FULL NAME, ORDER NUMBER, E-MAIL, PHONE # and REQUEST (exchange or return). You will be notified when your return is processed via an email to the email address provided during the transaction.
